Terms & Conditions

General

• Brittle (www.brittle.in) is operated by doctors for doctors.

• All users must be 18+ or under adult supervision to access or purchase from the site.

• These terms may be updated anytime without prior notice. Please check back occasionally.

Products & Services

• Brittle offers doctor-exclusive products that are meant to be used for personal, professional, or gift purposes only.

• We do our best to display accurate colors, dimensions, and descriptions. However, some variations may occur due to screen settings or product materials or AI Generated variations.

• Custom or personalized orders (e.g., name boards, tags) once confirmed cannot be canceled or refunded.

Pricing & Payments

• All prices are listed in INR and include applicable taxes.

• Payments are accepted via secure third-party payment gateways.

• In rare cases of payment failure or double charges, please contact us immediately.

Shipping & Delivery

• We aim to ship all orders within 4–9 working days.

• Delays may occur due to customization, high order volume, or courier issues — we appreciate your patience.

• Tracking details will be shared once dispatched.

Returns & Replacements

• Returns are accepted only for damaged or incorrect products within 48 hours of delivery.

• To be eligible for a return, share an unboxing video and photos with us via email or WhatsApp.

• No returns or replacements for custom-made or personalized items unless damaged.

• No returns or replacements for custom-made or personalized items unless damaged.

Intellectual Property

• All content, designs, and product concepts on Brittle are our intellectual property.

• You may not copy, reuse, or replicate any part of our branding without written permission.

• No returns or replacements for custom-made or personalized items unless damaged.